Thursday, March 6, 2014
Baptist Medical Center has received the 2014 Women’s Choice Award® ranking among America’s Best Hospitals for patient experience in Obstetrics. The distinction is the only award identifying the country’s best healthcare institutions based on robust criteria. This included female patient satisfaction, clinical excellence, and what women say they want from a hospital, such as quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.
“We are very pleased and proud to be recognized with this outstanding honor in Obstetrics. Success like this is made possible because of our team approach, which integrates our clinical staff with our medical staff," said OBGYN Barbie Sullivan, MD. “We have all worked hard to provide high quality service and amenities for our mothers-to-be.”
Awarded hospitals must provide comprehensive obstetric services and meet criteria for patient satisfaction and surgical excellence based on female needs and preferences.
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The Women’s Choice Award is the first national award based on the recommendations and preferences of women. Hospitals qualify for this highly selective annual list of America’s Best Hospitals for Patient Experience in Obstetrics based on a proprietary scoring process that incorporates a national, standardized survey of patients’ perspectives of hospital care reported by the U.S. Department of Health and Human Services (Hospital Consumer Assessment of Healthcare Providers and Systems), as well as an analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, the scoring incorporates in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.
“We provide women seeking peace of mind for their obstetric care with a trusted third party endorsement based on hospital experiences reported by women in their community. As one of America’s Best Hospitals for Patient Experience in Obstetrics, Mississippi Baptist Medical Center has exceeded the toughest standards of excellence set by women,” states Delia Passi, CEO and founder of WomenCertified, and former publisher of Working Woman and Working Mother magazines. “New moms have many choices when it comes to obstetrics. Now they can make informed decisions based on the recommendations of other moms who have experienced that hospital first hand. Most importantly, when a woman sees the Women’s Choice Award at her local hospital, she’ll know the hospital values her experience as a critical component of care for her and her loved ones.”
About The Birthplace at Baptist
Created in 1908, Baptist Medical Center in Jackson, Miss., is the area’s oldest hospital. One of the first records of a baby being born at Baptist was on August 11, 1911, and lived to be 100 years old. Now deemed The Birthplace at Baptist, patients will find board certified Ob/Gyns and a number of services and conveniences to help prepare for the birth of a child. Baptist is the only hospital in Mississippi to earn two prestigious Joint Commission recognitions for The Birthplace, which are Disease Specific Certification in Prematurity, for care of premature infants, and Disease Specific Certification in Pre-Term Labor, for care of high-risk pregnancy patients. Learn more about The Birthplace at Baptist by visiting mbhs.org/birthplace.
About the Women’s Choice Award®
WomenCertified® is a marketing research firm and home to the Women’s Choice Award, the only award that identifies brands that women recommend and empowers women with information to make smart brand choices for themselves and their loved ones. Awards are based on surveys of tens of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania on what drives the consumer experience for women vs. men. To learn more, visit www.womencertified.com.
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